Refund policy

Last updated: July 26, 2026

At Home Kits, we want you to be completely satisfied with your purchase. If you are not satisfied, we're here to help.

Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must:

  • Be in the same condition as when you received it.
  • Be unused and unworn.
  • Include all original tags and packaging.
  • Be accompanied by the original receipt or proof of purchase.

To start a return, please contact us at homkithomkit@gmail.com.

Returns should be sent to:

Home Kits
 206 S 13th St, Philadelphia PA 19107, United States

If your return request is approved, we will provide you with instructions on how and where to send your package. Items returned without first contacting us and receiving return instructions will not be accepted.

If you have any questions regarding a return, you can contact us anytime at homkithomkit@gmail.com.

Damages and Issues

Please inspect your order immediately upon delivery.

If your item is damaged, defective, or you receive the wrong item, please contact us as soon as possible so we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)
  • Custom or personalized products
  • Personal care items (such as beauty products)
  • Hazardous materials
  • Flammable liquids or gases

If you are unsure whether your item qualifies for a return, please contact us before sending it back.

Unfortunately, we also cannot accept returns for:

  • Sale or clearance items
  • Gift cards

Exchanges

The quickest way to receive a replacement item is to return the original item. Once your return has been approved, you can place a new order for the item you would like instead.

 

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at homkithomkit@gmail.com.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Home Kits

Email: homkithomkit@gmail.com

Phone number: 234-247-0633

Business Address: 206 S 13th St, Philadelphia PA 19107, United States